Successful Food Drive for Maryland Food Bank

The APWU Health Plan The 2022 Virtual Food Drive ended on June 17th. As the APWU Health Plan Director, I would like to personally thank those who donated this year to our food drive. Thank you for showing kindness and compassion to our Maryland neighbors facing hunger.

Our goal was set at $2,500 and we collected $2,728 that will go directly to families in need.

I appreciate your support. I am so proud of the APWU Health Plan employees for making this drive a success!

Order Free At-Home COVID-19 Tests

Members can order free COVID-19 test kits online at The APWU Health Plan also offers 100% coverage for at home COVID-19 tests. This benefit began on January 15, 2022.
Members are eligible for up to eight at-home over-the-counter COVID-19 tests every 30 days for each covered family member. Please note that pharmacy purchase limits on at-home COVID-19 test kits may apply. Select your plan for more details on how to obtain at-home tests.

Consumer Driven Option

High Option

Medicare Advantage
Per the Federal mandate, standard Medicare Advantage Plans are not covered for this benefit. However, since the APWUHP Medicare Advantage Plan is a FEHB Plan, APWUHP Medicare Advantage Plan members are eligible for this benefit.

Martin Luther King Jr. Day

The Health Plan will be closed on Monday, January 17, we will honor Dr. Martin Luther King, Jr. This federal holiday is an official day of service. APWU Health Plan employees typically spend this day in completing a service project that matches their interests, time and abilities. This year, the Health Plan will donate funds to two local charities in honor of the holiday.

Enjoy your day!

Photo by Gotta Be Worth It on

Retirement Resources: Medicare 101 Meetings

Attend a meeting- we’ll help make your retirement resources and Medicare options easy to understand.

Monday, October 18 at 1 p.m. ET

Join us online
Event number: 135 847 8703
Event password: APWUhp1@1
Connect audio: 1-844-291-6362
Access code: 1699181
Event Link to join us online

If you don’t have internet access, join us by phone
Dial: 1-844-291-6362, TTY 711

Then enter code: 1699181

Friday, October 29 at 12 p.m. ET

Join us online
Event number: 135 847 8703
Event password: APWUhp1@1
To connect to audio, dial: 1-844-291-6362
Then enter access code: 1699181
Event link to join us online

Join us by phone
Dial: 1-844-291-6362, TTY 711
Then enter code: 1699181

If you can’t attend one of these dates find a complete list of meetings and educational presentations at

APWU Health Plan supports members affected by Hurricane Ida

The following changes apply to APWU Health Plan members who live in LouisianaMississippi, or the following counties in Alabama: Baldwin, Bibb, Choctaw, Clarke, Colbert, Conecuh, Dallas, Escambia, Fayette, Franklin, Greene, Hale, Lamar, Lauderdale, Lawrence, Marengo, Marion, Mobile, Monroe, Perry, Pickens, Sumter, Tuscaloosa, Walker, Washington, Wilcox, and Winston.

High Option and Consumer Driven Option members

APWU Health Plan will:

  • Relax plan requirements to assist you with care received 8/29 – 9/30/2021.
  • Waive refill “too soon” limitations on supplies and medications for members who are unable to use the mail order service for refills or experience lost or destroyed medications.

Questions or concerns?

Please call:

High Option members: 1-800-222-2798

Consumer Driven Option members: 1-800-718-1299

Retirees enrolled in our Medicare Advantage Plan

For care received 8/29 – 9/30/2021, APWU Health Plan will provide the following:

  • Access to care: Members who have been displaced from their homes or whose network provider or medical facility is inaccessible can access care anywhere, as needed, and it will be covered at the in-network benefit level.

  • Prescription medications: Members who need help obtaining early prescription refills may work with a pharmacy that can obtain an override on their behalf, or they can contact the Customer Care number on the back of their ID card. For mail-order delivery service to affected areas or any other questions related to prescriptions, members can contact the pharmacy number on the back of their ID card and discuss their situation for help obtaining a local supply, if necessary, and more.

  • For additional assistance: Members can call the Customer Care number on the back of their medical ID card if they need additional assistance. If they have misplaced their medical ID card, call 1-866-633-2446, 8 a.m. – 8 p.m. (in the local time zone), Monday – Friday, or visit to request a new ID card and print a temporary ID card to use until the new card arrives.

Emotional support for all

Optum offers a free emotional support help line for affected individuals.

Call 1-866-342-6892.

  • The toll-free help will be open 24 hours a day, seven days a week, for as long as necessary.
  • The service is free of charge and open to anyone.
  • Callers may also receive referrals to community resources.

Emotional support resources and information are available online at