Frequently Asked Questions (FAQs) Health Plan Seminar


I want to early register for the Health Plan Seminar in 2018 in San Antonio. What are the dates?


The Seminar is from October 26-28 in San Antonio, Texas. You may register for the hotel now at:

Hyatt Regency, San Antonio Texas (123 Losoya Street, San Anotnio, TX, 78205.)

The full course schedule will be finalized soon. Class Registration information and the schedule of events will be posted on our website soon.

As always, with any questions and concerns you can call me at 410-424-1504.

Martin Luther King Jr. Day

On this day when we honor the life and legacy of Reverend Dr. Martin Luther King Jr., I feel honored to share one of his many quotes that provides a compass for us to navigate life by. “The time is always right, to do what’s right.”  
These simple words provide a foundation and focus for the APWU Health Plan. Please know that here at the Health Plan, we strive to do what’s right for our members every day, whether it’s answering a quick question or helping solve a complex health care challenge, we are here for you and dedicated to doing what is right.
Enjoy this special day as we reflect on the life and principles of Reverend Doctor King… Together Better Health

New ID Cards for High Option Members Must be Used In 2018

In our constant efforts to improve our members’ customer services, the APWU Health Plan is issuing new identification cards for High Option Members.

The APWU Health Plan mailed new identification cards to its High Option members. They should have them in their possession already. These cards go into effect on January 01, 2018.

These cards have new ID numbers that help us better serve our members. The Health Plan recommends that members destroy their old cards after December 31, 2017. Members should present your new card at the doctor, pharmacy, hospital, or other medical provider when they receive health care, even if the member has visited the medical provider or pharmacy before. This will allow the medical provider to bill the APWU Health plan directly for services without any delay.

These cards are part of an extensive effort to update our software system and improve our service to Health Plan members. Questions about the cards or the APWU Health Plan can be directed to our Membership Services staff at 1-800-222-APWU (2798) or as always to my office at 410-424-1504.

I hope all of you have a wonderful holiday season and a happy healthy New Year.

Free Materials for your Health Plan Orientations

As you know the APWU has negotiated a second orientation for Postal Support Employees becoming eligible for Health Care benefits. In our continuing efforts to provide resources supporting APWU local and state organizations the APWU Health Plan is pleased to offer PSE Orientation folders. In addition to providing current Health Plan benefit information these folders can be used to present any orientation materials you have.

Local Presidents and Health Plan Representatives can contact my office directly to request their folders.

We hope you find these folders useful in our joint efforts to provide high quality health care to the membership and grow our union family.

Thanksgiving Message

Who doesn’t love this time of year? Family and friends coming together at the Thanksgiving table to give thanks for our many blessings. Here at the APWU Health Plan, we have much to be thankful for. We are very thankful for our members and their families who trust us with their care. We don’t take that responsibility lightly. Working with our partners at Cigna and UnitedHealthcare, we are always researching new and better ways to provide service, more comprehensive care, and keeping you healthy!  Because our members own our health plan, your feedback is always welcome. Either with comments here, through our many social media channels, or a quick phone call to our customer care representatives. Take a moment to view our Thanksgiving video below. Most importantly, be sure to tell your friends and family that you are thankful they are a part of your life. We are thankful you are part of ours. Happy Thanksgiving!

John L. Marcotte
APWU Health Plan Director

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Happy Veterans Day

As a Navy veteran, today holds a very special meaning to me and my fellow brothers and sisters who served our country in uniform. I was one of the lucky ones. I received great training in the Navy’s Nuclear Power Program, served on board the USS California for multiple deployments and upon discharge, I was able to enjoy civilian life with my wife and three children. Too many of our veterans were not as fortunate as I and live with the consequences of honorably serving in our military. I think about that every day.

APWU-VETSI have been blessed with a great career with the US Postal Service and am now honored to serve my union family as the Director of our Health Plan. Join me and our entire team at APWUHP by appreciating the vets in your life.

Happy Veterans Day. Today and every day. Click here to see our special Veterans Day tribute.

John L. Marcotte
APWU Health Plan Director


APWU ALL Craft Convention

Our parent organization, the American Postal Worker Union, recently had the biannual ALL-Craft Convention. This is an educational gathering of more than 2,000 delegates from all over the country. We added to the education process by sending a highly trained team focused on member education which was well received by all. The APWU Health Plan seized on this marketing opportunity by working with our vendor Cigna to provide T-shirts to every employee registered for this event. These well designed and popular shirts will be worn in postal workplaces throughout America thus keeping the APWU Health Plan on the minds of potential new members. Just another way we are constantly focused on serving our current members at a high level, growing and strengthening the APWU Health Plan.


How to Obtain TCC if you are a Separating Employee

If you lose your FEHB coverage because you leave your Federal job, you are eligible for TCC unless your separation is involuntary due to gross misconduct. Otherwise, the reasons for your separation don’t matter. Your Human Resources Office must notify you within 61 days after your regular FEHB enrollment terminates of your opportunity to enroll under TCC (temporary continuation of coverage). Generally, you have 60 days after getting the notice or 60 days after separation, whichever is later, to enroll under TCC.

In most instances, if you are on LWOP over a year the USPS will stop paying for your FEHB health benefits. This can also affect your getting health benefits in retirement due to the 5 year rule.

Even if you go over a year in LWOP status you have certain rights, one of those rights is to a Temporary Continuation of Coverage (TCC). This is similar to COBRA coverage but postal and federal workers are not eligible for COBRA but are eligible for TCC.